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Need help with Greenday Movement? Browse the FAQ below or reach out directly.
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✉️ support@lovsol.comFrequently asked questions
What is a Greenday?
A Greenday is a day where the weather matches your personal training preferences — your ideal temperature range, wind limit, and rain tolerance. When conditions are perfect for your sport, the app shows a green signal. Yellow means slightly outside your range (you still earn double XP for training anyway). Red means extreme weather — guilt-free rest day.
Why is the weather not updating?
Check that your internet connection is active. The app caches the last successful forecast for up to 3 hours, so you may be seeing slightly older data — the timestamp is shown on the home screen. If the weather hasn't refreshed after reconnecting, close and reopen the app to trigger a new fetch.
How do campaign codes work?
If your sports club is a Greenday partner, you'll receive a discount code. Open the app and go to Settings → Club Discount and enter your code. The discount is applied automatically to your subscription from the next billing cycle.
How do I cancel my subscription?
Subscriptions are managed through the App Store. To cancel, go to your iPhone's Settings → Apple ID → Subscriptions → Greenday Movement → Cancel Subscription. Your access continues until the end of the current billing period.
How do I delete my account?
You can permanently delete your account directly in the app: Settings → Danger Zone → Delete Account. This removes all your data — workout history, streak, medals, and profile — immediately and irreversibly. You can also request deletion by emailing support@lovsol.com.